Otherwise turn Use SSL off, and try these other ports for SMTP: 80, 3535, or 25.
If you have Use SSL turned on, use port 465.Under Outgoing Mail Server select SMTP.Select the Account you are troubleshooting.To change your iPhone or iPad SMTP port settings: If the default settings don't work, you can try some alternate ports. Sometimes ISPs or network providers block specific ports for security reasons. If you can receive email but can't send it on your device, double-check that you're using SSL and port 465. Step 4: Try different SMTP portsīy default, your device uses SSL and port 465 for SMTP. Your server names might also be different than our default settings, depending on which type of email plan you have and where you purchased it. They're required for the client to connect to our mail servers. Note: Make sure your email address/username and password are entered correctly, as some clients make these optional. After resetting the password, try setting up the email account again.ĭouble-check that you're using the correct incoming and outgoing servers (host names), email address, and password to connect to your email account. If you can't get into your email because your password is incorrect, reset your Workspace Email password. You might need to contact the person who set up your email account. If you can't sign in, double-check that your email account is set up and you have the correct email address and password. Use Mobile Email to confirm that you have an account and that your username and password work. Step 1: Make sure you can connect to Mobile Email
Use these tips to fix any issues when setting up email on an iPhone or iPad. Not being able to set up email can be really frustrating. If you have more than one email account on Outlook, you can use the inbox icons to switch between email accounts.Troubleshoot Workspace Email setup on iPhone If you don't see any emails in your inbox, try toggling to Other.If see the Troubleshooting section of this article.) Tap Sign In, Outlook for iPhone auto-discovers your email account settings and loads your email.Description: Up to you (optional field).Display Name: Full name or business name.Enter your Workspace Email address and tap Add Account.Tap Add Mail Account, then Add Email Account.Then tap Get started, choose your preferences, and go to step 4.) (Don't have the app? Download it at the iTunes App Store. Then you can send and receive business emails from your iPhone or iPad. Step 4 of the Set up my Workspace Email account series.Īdd your Workspace Email account to Outlook for iOS.
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